Loan Processor

Full Time and Part Time positions available

Unleash Your Potential in the Hottest Mortgage Brokerage on the Tablelands!

Are you a Loan Processing Wizard yearning for a thrilling new adventure with an innovative Mortgage Broking firm?

Picture this: Ignite Financial NQ, the trailblazing mortgage broking firm with offices in Atherton and Innisfail, is setting the industry ablaze with its rapid growth and unprecedented success. Since 2008, we’ve been revolutionizing the way clients across Australia secure loans for their dream homes and investment properties. Our fast-paced team is on a mission to deliver seamless and stress-free experiences, fueled by our unwavering commitment to integrity and outstanding service. Now, as we soar to new heights, we’re seeking the brightest, most dynamic go-getters to join our unstoppable force!

Why Ignite Financial NQ?

• Ignite your earning potential with a competitive salary package
• Ignite your career trajectory through unrivaled growth pathways and personalized mentorship programs.
• Ignite your passion in a work environment that’s bursting with excitement, where every day is an exhilarating adventure.
• Ignite your professional pride as part of a team that exemplifies ethics and sets the bar for unwavering professionalism.

We’re on the lookout for a Loan Processing Maestro with a minimum of 1 year’s lending experience, preferably in the dynamic realm of mortgage lending. If you possess an insatiable appetite for making a difference in borrowers lives & thrive on delighting people with your expertise, then this role was made for you! Join our forward-thinking firm that’s renowned for innovation, boasts an impeccable reputation, and lives and breathes its solid core values. Immerse yourself in a dynamic environment that offers boundless opportunities for personal and professional growth.

Your Mission, Should You Choose to Accept It:

• Masterfully manage multiple loan applications simultaneously, taking them from lead to triumphant settlement.
• Unleash your pricing prowess as you handle requests, perform servicing calculations, and deftly interpret credit policy.
• Blaze through data entry into our cutting-edge CRM and other office systems, leaving no room for error.
• Ignite communication channels as you proactively engage with clients, stakeholders, and lending partners, keeping them in the loop and at ease.
• Forge unbreakable bonds with clients, nurturing relationships that stand the test of time and form the bedrock of our success.
• Collaborate fearlessly within our close-knit team, always seeking innovative solutions and embracing a “we before me” mentality.
• Immerse yourself in our business needs, helping us reach our audacious goals while continuously evolving to meet the ever-changing landscape of our industry.

Must-Have Ingredients for Success:

• A pinch of profound credit skills and proven experience in residential lending.
• A generous sprinkling of “can-do” attitude to conquer the highest volume challenges with an unyielding spirit.
• A heaping serving of relationship-building finesse, with the power to charm and captivate clients and stakeholders alike.
• A profound knowledge of residential lending practices, regulations, valuations, and legislative requirements that’ll make you a true guru.
• A dash of problem-solving prowess and analytical wizardry to conquer the most perplexing loan puzzles.
• The adaptability of a chameleon, ready to embrace change, champion improvements, and thrive amidst shifting processes.

In the spirit of kindling curiosity, we encourage you to ignite our interest by submitting a 2-minute video alongside your application. This is your chance to let your personality shine and leave us spellbound!

At Ignite Financial NQ, we embrace diversity and believe that sparks of innovation fly when unique perspectives collide. We warmly welcome applications from candidates of all backgrounds and experiences.

If we sound like a good fit for you and you think you are a good fit for us, please send applications to jacqui@ignitefinancialnq.com.au

Customer Engagement Co-ordinator

Full Time and Part Time positions available

About the business 

Ignite Financial NQ is a busy mortgage broking firm with offices in Atherton and Innisfail. Founded in 2008, we assist clients both locally and across the country with loans to purchase homes and investment properties. We are a fast-paced team with a commitment to delivering a seamless stress-free experience for our clients. As a values-based mortgage broking firm, we believe our culture and integrity within the team translates into the work we do for our clients. Our people and our clients are everything to us, and everything we do reflects this. We are expanding and are looking for the next dynamic go getter to join our team.

 About you, the Applicant 

Experience in lending or banking is favourable however not essential. You are driven, organized and confident with a sharp attention to detail. You can take direction but also work independently. You are a keen learner and are looking for more than just a job – you are looking for a role where you can make a difference. You want a seat at the table where you can contribute and add value and you are willing to grow both personally and within the team. Your values match ours. You will have a love of helping people and can handle multiple priorities at one time.

About the role 

We are seeking applicants for the position of Customer Engagement Co – Ordinator.  The purpose of this role is to provide support to the businesses 3 loan writers as well as keep the offices running smoothly with general office admin duties. It is a customer facing role so a love of people is a must for any applicant, however attention to detail and data matching are equally as important. This role is designed to provide the current team the support they need to continue delivering an exceptional experience for our clients. Client support duties include handling new enquiries as well as ongoing service to our existing clients, aftercare and loan maintenance requests. It also will include collating documents for loan applications, data entry and check listing loan files. General office admin duties include phone answering, greeting clients, managing social media and tracking the numbers.

If we sound like a good fit for you and you think you are a good fit for us, please send applications to jacqui@ignitefinancialnq.com.au