WHO ARE WE?

Ignite Financial NQ is a values-based mortgage broking firm and we believe our culture and integrity within the team translates into the work we do for our clients. Our people and our clients are everything to us, and everything we do reflects this. Founded in 2008, we have offices in Atherton and Innisfail and our core business is to assist clients both locally and across the country with loans to purchase homes and investment properties. We are a fast-paced team with a commitment to delivering a seamless stress-free experience for our clients.

Why use us as a mortgage broker when looking for finance?

A mortgage broker is someone who shops around for the home loan that’s right for you. Whether you’re in the market for your first home or building a portfolio of investment properties, we have access to hundreds of loans from a host of Australia’s leading lenders.

Why Choose us? 

  • We will always act in your best interest – in fact we are legislated to do so. This means we take the time to understand your unique requirements, and then compare over 35 lenders on our panel to find the best fit.
  • Experience! We are experts in our field. We are qualified mortgage brokers – we have the diplomas, but we back this up with truck loads of time in the seat. Our least experienced mortgage broker has been in the industry for over 15 years – read that again.
  • Choice! Over 35 lenders trust us to represent their brand. This means you are not limited to the banks that you see on the street corner – you have access to your choice of lender without having to trawl through the internet for hours on end.
  • We make it our mission to take on the stress of the lending process so that you don’t have to.

Our Promise to you

We promise that if it matters to you, it matters to us. We know that buying a home is a big deal and that it can be stressful and overwhelming. We also know that when it comes to home loans everybody’s priorities are unique. This means we will get to know you as our client and make sure we understand what matters to you. If it’s price we will negotiate hard for great rates, if it’s speed we will get it done within your time frames, if it’s flexibility we know which lenders are great in that space.

We will work hard to deliver on this promise day in day out.

We do the hard work for you.

We make sure you get the right home loan for your circumstances and will manage the process from start to finish.

When should you see us and what can you expect?

You can see us at any stage in your financial journey. You might still be saving for your first home, wishing to use the equity in your current one, or wondering if you’re still getting the right deal with your existing lender. You can make an obligation-free appointment with us at a time and place that suits you.

We will ask about your financial circumstances and objectives to find out what’s important to you in a home loan. For example, flexibility might be important because you plan to start a family or you may want ready access to equity for a rental property or renovations. Whatever your plans, we will research the market and recommend the right home loan to suit your needs. We always look for the right loan for you, not the lender.

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OUR FINANCIAL EXPERTISE

All of our mortgage brokers hold a Diploma in Finance and Mortgage Broking Management. We have an extremely experienced team. We know that it is this combed 60 years experience that is the difference between a good, and great experience for you as our client.

This time in the industry allows us to use critical thinking to come up with loan strategies that give you the best chance of approval. We will coach and guide you along the way to get your finances in the best shape they can be for your current situation. We stay in our lane and we are great at what we do.

“The Ignite Financial team was an absolute pleasure to work with, the made the entire refinance process a walk in the park. All I had to do was fill in a few forms and they took care of the rest.
Very professional, friendly and I was kept up to date through out the entire process. Jacqui even travelled all the way down to Cairns to discuss and finalise the documents. Absolutely love their work and I would highly recommend them to all my work colleagues, family, and friends.

Thanks guys!!”

Ivan – January 2021

OUR TEAM

Jacqui Webb Mortgage Broker

Jacqui Webb

Lending Specialist & Boss Lady

Can you keep up with this fast paced goal defender?

You could be forgiven for feeling left behind when Jacqui has her mind set on something. She walks fast, thinks fast and talks fast. Perhaps it is her ‘2 per day’ very specific coffee to milk ratio that get’s her firing on all cylinders? (hint: flat white, small cup, 3 shots of coffee)

Jacqui’s nerdy love of  finance strategy and big picture thinking makes her the perfect choice to help you with your finance goals.  Disclaimer; do not ask her for directions, she has been known to lose her sense of direction and get lost in shopping centres.

If there is a lunch time networking event, you’ll be sure to find her there right until the end. After all, that is when all the best deals are done. Luckily she has a great team that helps with all the nitty gritty paperwork and process.

Her no bulls#!t, tell you how it is, personality means you will always know where you stand. She will deal with all things sensibly and realistically, practical rather than theoretical.

Just like on the netball court, you will want her on your team!

PS… The Boring stuff, that makes her good at her job

  • Has been in the finance industry since 2001
  • Mortgage Broker since 2005
  • Diploma of Finance and Mortgage Broking Management
  • Comm Dec
  • Bachelor degree that she’s never used (rec and tourism)

Get In Touch with Jacqui
jacqui@ignitefinancialnq.com.au or Ph: 0407 078 595

Kelly Walker

Lending Specialist

Introducing Kelly Walker – a lending superstar whose career is as unique as her early aspirations. Once dreaming of becoming a Jillaroo and herding cattle, Kelly instead chose to muster up numbers for a living, bringing a touch of the outback’s grit and determination to the finance world. Her commitment to providing exceptional service is grounded in the belief that everyone deserves a partner who’s got their back in the financial world.

Kelly’s finance journey really took off when, at 21, she became a Bank Manager at ANZ, leading her branch to outperform 813 others through her strategic leadership and ability to bring the best out of the team. Then, transitioning to John Cole Toyota in 2012, she redefined customer engagement, earning accolades like Finance Dealer of the Year (2017) and Australian Business Manager of the Year (2014), showcasing her exceptional ability to meet and exceed her clients’ expectations.

Now at Ignite Financial, Kelly brings her rich background and experience to a new frontier. Her qualifications, including an Advanced Diploma of Management and a Certificate IV in Finance and Mortgage Broking, are just the beginning. It’s her hands-on experience and innate ability to connect with clients that truly sets her apart.

Beyond the numbers, Kelly’s life is enriched by her family – her three children, who she takes great joy in raising. This balance of life and work fuels her drive to help others achieve their big financial goals.

Kelly’s superpower? Unparalleled customer service skills and an ability to build rapport that turns first-time clients into long-term partners. Her meticulous attention to detail, which Kelly humorously explains as being close to problematic, ensures every financial plan is precisely tailored to the client’s needs.

In a world where financial advice can often seem complex, Kelly stands out for her straightforward, clear approach. She believes in offering advice that’s understandable and actionable, truly helping her clients to achieve their goals.

Joining Ignite Financial as an experienced lender, Kelly is equipped with the expertise to support clients in charting a course to achieve their goals.

Are you ready to take control of your financial future with a partner who talks straight, believes in you, and will work with you to achieve your goals?

Connect with Kelly. She’s got your back. Every step of the way – for the long haul.

Get In Touch with Kelly
kelly@ignitefinancialnq.com.au

Emma Horsford - Mortgage Broker

Emma Horsford

Mortgage Broker

Will debate the fact that cardio is better than weights with a level of intensity that you better be prepared for

Don’t let her loose anywhere where there is Karaoke – her go to is Jack and Diane and several live bands at local establishments have found her on stage with them, uninvited, and belting this out.

Newest member of the ignite team but comes with 10 years banking experience before parole in 2017

Letting her tiny stature fool you would be a mistake – truth be known, she’s an assertive little pocket rocket who will fight tooth and nail for her clients when required.

Also an avid coffee drinker (medium flat white, no sugar)

Buys a couple of cows and an Akubra and starts pretending she’s a farmer. Classic case of all the gear and no idea for sure but we let her go

Super switched on and a quick learner

caravanner, part time farmer, Competitive

Get In Touch with Emma (Innisfail)
emma@ignitefinancialnq.com.au or Ph: 0438 097 825

“The service we received was excellent! There was nothing to fault!

Having being phoned everyday and updated on the situation helped make the process of buying a block of land less stressful. The options that we were provided allowed us to make a confident purchasing decision. All matters were dealt with, with highest attention and very quickly – we appreciate it!”

Bec and Hayden – July 2021